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During a call the sound goes off, I can't hear the caller but the call continues. This problem is both from a normal operator call and also through the Signal and WhatsApp apps - same problem turns off the sound - handset. The problem is about every 3 call time after 10 seconds other times after 5 minutes so random. Previous Samsung mobile and nothing like this was happening. Has anyone dealt with this problem with a complaint?
Verified purchase - review from a price comparison website
- the phone works well, battery life is very good even in games: -)
- the quality of workmanship is also very good
- a good buy for the price
- thanks to the standard Android it does not bother with various "gadgets" from the manufacturer
- quite sophisticated control gestures compared to phones from other manufacturers
Phone looked after 2 months for return or claim. But it wasn't a defect in the piece, it was a defect in the manufacturer. No more problems after the update in December 2023.
Appearance and price
Dropped call before patch release
I wouldn't have expected a mistake this fundamental
First complaint about sound dropping out when making a call settled for a new device. Second phone second claim for the same thing. The repair shop didn't find the defect, so they want to return it to me without repair or replacement. They have a problem with the phone and prefer to reject the claim.
Unfortunately, I am claiming the phone for the second time. Same problem. The handset stops working when you make a call. Otherwise a great phone, but this is a major problem.
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