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I have claimed 3 times, 3 times I have been supplied with product model number SL-632N - I have withdrawn from the contract as this type has no battery.
The description states that the product has a battery, but this is not true.
I have contacted Alza several times, saying that they have a wrong description of the product (or they supply a different product) and no one has responded - so it is possible that someone else will be mystified.
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Reply from Alza
23/02/2026
Hello, thank you for your notice and sorry, we will fix the error. If necessary, please do not hesitate to contact us. Thank you and have a nice day, Ondřej - Alza expert
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