Hello, thank you for your suggestion, on the basis of which the supplier contacted us and would like to respond below.
"Hello, thank you for your review and we are very sorry for the inconvenience. Battery inflation is a phenomenon that does not occur with our powerbanks - we have not encountered it with any of our products in the time we have been selling them. We manufacture our power banks in certified factories, yet we will address this case directly at the factory.
In case you have a photo of the product before it was disposed of, it would be very helpful. Contact us directly by email:
[email protected], who will sort everything out with you. We will be happy to help you get the whole thing resolved quickly. They will replace the product with a new one or refund your money - whichever suits you better. "
Of course, you can also contact our customer service if you need to. Thank you and have a nice day, Ondřej - Alza expert
